We apologise

This morning (GMT) our customers were unable to access full functionality of Ethfinex for over two hours. This was unscheduled, unanticipated and as unexpected to us as it was to you.

The issue that caused this downtime was attributed to connectivity. Our team identified and responded to the situation immediately and worked unremittingly to bring full service back as quickly as feasibly possible. Your safety is our top priority and we can confirm that all funds were safe during this period.

We fully appreciate that downtime is incredibly frustrating, especially at a time of market movement. In response, all of our support team have come online and are ready to help deal with your queries as always. Please head to our support page to get in touch – https://www.ethfinex.com/support

We can only apologise unreservedly for the downtime experienced today. The issue has been resolved, and rest assured we are investigating the cause thoroughly to avoid a repeat.

Thank you for your patience today,

The Ethfinex Team  

Latest Posts

Next steps for our Token: the future of DVF

It’s been an exciting month since we shared our vision for the future of rhino.fi and our token, DVF. Your responses have helped us shape and refine the initial proposal to be stronger and focused on our community, and we are grateful for the participation.

Read Article

A Vision for DVF

Welcome present and future DVF token holders! This blog outlines the explosive journey rhino.fi has been on over the last 12 months, and a set of proposed plans for token holders to consider and eventually vote on going forward.

Read Article

Earn 19% APY on your stablecoins